Terms of service

These terms are a starting point for the agreement between the service provider and each customer organisation. The signed order form and any negotiated agreement should identify the parties, plan, fees and start date.

The customer is responsible for its authorised users, account security, the accuracy and lawfulness of information entered into TruckBase, and giving drivers and other people any notices required by law.

TruckBase supports fleet, driver, job, safety and invoicing workflows. Production commitments for availability, maintenance windows, support and service changes must be stated in the customer agreement or service schedule.

Users must not misuse the service, attempt unauthorised access, introduce malicious code, interfere with other organisations, or use TruckBase unlawfully. Administrators must remove access promptly when a user no longer requires it.

The service provider may restrict access where reasonably necessary to protect the service, its users or data, subject to the customer agreement and applicable law.

Fees, taxes, payment timing, intellectual-property ownership, warranties, indemnities, liability limits, termination rights and governing law require approval in the signed customer agreement. No placeholder on this page overrides that agreement.