Driver location tracking notice

If a customer enables location features, TruckBase may receive device location, timestamps, trip or job references and related operational events. The customer must state whether collection occurs only during an active job, while the app is open, or in the background.

Permitted purposes should be clearly identified, such as dispatch coordination, customer delivery visibility, safety response, proof of service and investigation of operational issues. Location must not be used for an undisclosed or unlawful purpose.

Before tracking starts, the customer must provide any workplace-surveillance notice required in the relevant jurisdiction and explain collection, access, retention and complaint options. Where consent to location tracking is the selected legal basis, it should be informed, specific, recorded and capable of withdrawal, with the operational consequences explained.

A person can control device permissions, but turning them off may limit location-dependent features. Device permission alone does not replace the customer’s legal notice and consent obligations.

Only authorised roles should access location records. The customer should set the shortest justified retention period and explain how drivers may request access or correction, raise a concern, or contact its privacy representative.